If you require a chaperone to attend your appointment, please let the reception team know when booking.



Introducing Online Appointments!


The Beggarwood Surgery is now offering our patients the choice of booking routine GP appointments online. 

Please note that you will need to register for this service via the links from this website.


If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment.


Complaints, comments and suggestions

We will always be willling to hear if there is any way you think that we can improve our service.  Please find details n the right hand side of this website. 

Non attendance

 All non attendances are carefully recorded.

We often hear from patients that they aren’t able to get an appointment when it suits them. But the lack of appointments is very closely linked to patients who fail to turn up.

Throughout January 2018 117 Doctors appointments and 77 Nurse appointments were missed across both Beggarwood and Rooksdown sites.

We understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. If they do cancel, even at short notice, we are nearly always able to fill that appointment.

Test results

Please contact the surgery to get the results of any test that you have had done between 2.00pm and 5pm.

Routine blood, urine and swab results usually take around 3-5 working days to be processed and reported.   If you need a  test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day.

The results for X-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks.

Your contact details

Can  we contact you in an emergency?  We may to contact you urgently pending the results of blood tests or investigations.  You may need to be admitted as an emergency to hospital. 

Please help us to help you by always notifiying us of your change of address, telephone or mobile number.  If you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful.

Off on your holidays?

Please could you help us to help you by checking you have enough medications before you go away?  We do require 48 hours to process a prescription.   

Your views are important to us

If you or a family member has recently visited our surgery, practice, why not share your experiences on the NHS choices website:

Sex - worth talking about 



Talking about sex doesn’t have to be as difficult as you think. Whether it’s knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here.


We would like to introduce a Patient Participation Group here at the practice.  Would you like to have a say about the services we provide here at The Beggarwood Surgery?

If you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: PPG Form  

Please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible.  If you do not hear from us in due course then your application request has been unsuccessful.







Contacts & Advice

The Beggarwood Surgery  takes every reasonable step to ensure the validity of organisations on the website but cannot guarantee the quality of services offered. The inclusion of an organisation does not imply a recommendation or endorsement by The Beggarwood Surgery.


Basingstoke & North Hampshire NHS Foundation Trust Hospital
01256 473202

Bridge Centre
01256 316300

01256 817718


Boots Pharmacy is on site for your convenience. The opening times are 9.00am to 5.30pm Monday to Friday, telephone 01256 398927.

Lloyds Chemists

Care of J Sainsbury Centre, Hatch Warren
01256 357165

Voluntary and Community Groups

Alcoholics Anonymous

24 hour and information line, Tel 0845-769 7555

CRUSE Bereavement Care

Basingstoke Support Group Drop-In Wednesday 6.45pm to 8.45pm at the Bridge Centre, New Road.  It is not for clients who are already receiving one to one support from Cruse.  Telephone: 0844 330 3701 email: voluntary and community groups in Hampshire

Older People's Area Link
(organised by Age Concern and Hampshire County Council)

 Are you an older person who ..

is new to the area? Feeling isolated?  Lonely and wishing to meet people?  Finding it difficult to cope? 

...then a OPAL volunteer would be happy to help!  To contact an OPAL volunteer call this free number:  0800 328 7154.  They will be happy to chat on the phone or come and see you at home.

Rape & Sexual Abuse Crisis Centre - Basingstoke

Voluntary agency offering confidential help for anyone (male or female) who has been affected by rape or sexual abuse.

Tel: 01256 840224

Help & Advice

Basingstoke & Deane Borough Council

Basingstoke Counselling Service

Basingstoke Citizens Advice Bureau 

O ffers free, impartial, confidential, advice and support for everyone.

Direct Gov

For easy  access to the public services you use and the information you need, delivered by the UK government  Find out  if you are entitled to any benefits or allowances.

Divorce Recovery Workshop

Basingstoke. For General enquiries: 07000 781 889 The Orchard, White Hart Lane, Basingstoke, RG21 4AF, Tel: 01256 423844.  Services offered:  relationship counselling, sex therapy, family counselling, counselling for young people

Tel: 01256 462333, National number  08457 90 90 90.  People contact the Samaritans for completely individual reasons. Commonly mentioned are relationships, work, lack of money, stress and feeling suicidal.  If you prefer, you can call into the branch and discuss your feelings with someone face to face.

Social Services

01256 320901 


Money worries can quickly turn into problems with debt, which in turn can lead to problems paying the rent or mortgage. Don’t risk losing your home because of debt problems – take action and take control 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website