Noticeboard

If you require a chaperone to attend your appointment, please let the reception team know when booking.

 

New!

Introducing Online Appointments!

 

The Beggarwood Surgery is now offering our patients the choice of booking routine GP appointments online. 

Please note that you will need to register for this service via the links from this website.

 

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment.

 

Complaints, comments and suggestions

We will always be willling to hear if there is any way you think that we can improve our service.  Please find details n the right hand side of this website. 

Non attendance

 All non attendances are carefully recorded.

We often hear from patients that they aren’t able to get an appointment when it suits them. But the lack of appointments is very closely linked to patients who fail to turn up.

Throughout January 2018 117 Doctors appointments and 77 Nurse appointments were missed across both Beggarwood and Rooksdown sites.

We understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. If they do cancel, even at short notice, we are nearly always able to fill that appointment.

Test results

Please contact the surgery to get the results of any test that you have had done between 2.00pm and 5pm.

Routine blood, urine and swab results usually take around 3-5 working days to be processed and reported.   If you need a  test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day.

The results for X-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks.

Your contact details

Can  we contact you in an emergency?  We may to contact you urgently pending the results of blood tests or investigations.  You may need to be admitted as an emergency to hospital. 

Please help us to help you by always notifiying us of your change of address, telephone or mobile number.  If you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful.

Off on your holidays?

Please could you help us to help you by checking you have enough medications before you go away?  We do require 48 hours to process a prescription.   

Your views are important to us

If you or a family member has recently visited our surgery, practice, why not share your experiences on the NHS choices website: 

www.nhs.uk

Sex - worth talking about 

WorthTalkingAboutLogo.jpg  

 

Talking about sex doesn’t have to be as difficult as you think. Whether it’s knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here.

New!

We would like to introduce a Patient Participation Group here at the practice.  Would you like to have a say about the services we provide here at The Beggarwood Surgery?

If you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: PPG Form  

Please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible.  If you do not hear from us in due course then your application request has been unsuccessful.

 

 

 

 

 

 

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website