If you require a chaperone to attend your appointment, please let the reception team know when booking.



Introducing Online Appointments!


The Beggarwood Surgery is now offering our patients the choice of booking routine GP appointments online. 

Please note that you will need to register for this service via the links from this website.


If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment.


Complaints, comments and suggestions

We will always be willling to hear if there is any way you think that we can improve our service.  Please find details n the right hand side of this website. 

Non attendance

 All non attendances are carefully recorded.

We often hear from patients that they aren’t able to get an appointment when it suits them. But the lack of appointments is very closely linked to patients who fail to turn up.

Throughout January 2018 117 Doctors appointments and 77 Nurse appointments were missed across both Beggarwood and Rooksdown sites.

We understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. If they do cancel, even at short notice, we are nearly always able to fill that appointment.

Test results

Please contact the surgery to get the results of any test that you have had done between 2.00pm and 5pm.

Routine blood, urine and swab results usually take around 3-5 working days to be processed and reported.   If you need a  test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day.

The results for X-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks.

Your contact details

Can  we contact you in an emergency?  We may to contact you urgently pending the results of blood tests or investigations.  You may need to be admitted as an emergency to hospital. 

Please help us to help you by always notifiying us of your change of address, telephone or mobile number.  If you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful.

Off on your holidays?

Please could you help us to help you by checking you have enough medications before you go away?  We do require 48 hours to process a prescription.   

Your views are important to us

If you or a family member has recently visited our surgery, practice, why not share your experiences on the NHS choices website:

Sex - worth talking about 



Talking about sex doesn’t have to be as difficult as you think. Whether it’s knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here.


We would like to introduce a Patient Participation Group here at the practice.  Would you like to have a say about the services we provide here at The Beggarwood Surgery?

If you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: PPG Form  

Please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible.  If you do not hear from us in due course then your application request has been unsuccessful.








GP Practices have been working hard throughout the COVID pandemic, continuing to deliver services. Click here to see how we are working now:

Why are GP Practices still working differently?

COVID Vaccination Update June 2021

All patients aged 18+ have now been invited for COVID vaccination. If you have not received an invitation please contact the Surgery. Invitations have been sent out via text link to mobile phone users and by letter to patients who do not have a smart phone or mobile number.

COVID Vaccination Update March 2021

Patients in Cohorts 1-9, which includes patients aged 50+ and patients with an underlying health condition, should read the above appointment booking guidance. We would like to vaccinate as many people as possible in these groups before 1/4/21.

Full advice on the priority groups is available here:

COVID Lockdown & Vaccination Guidance January 2021


Flu Clinics start from October and our vaccinations, including nasal flu vaccinations for children, have arrived.  Eligible patients will receive an invitation to book an appointment for flu vaccination.  First priority will be given to patients aged 65 and over, as well as patients who have been deemed a COVID HIGH-RISK patient (regardless of their age) as well as COVID HIGH RISK family members.  Our “COVID HIGH RISK” patients have been identified by NHS England.  If you are eligible please telephone the Practice to book an appointment or if you would like more information.

Contacting the Practice via eConsult

From Monday 27th July we are changing our appointment system and the way in which patients can contact the Practice.  You can contact us via eConsult (using the link below) or via the NHS App (using the link in the “further information” section to the right of the homepage).  eConsult allows you to contact the Practice around the clock whenever you need to.  You can use it for appointment booking, medical queries and administrative issues.  It gives us more information about what you need and helps us to signpost you to the right service.  You will hear back from us by the end of the next working day.  If eConsult isn’t suitable you can still call the Practice and urgent problems can still be dealt with on the same day.  Nurse appointments are still bookable by calling the practice.  Please call Reception if you need more information.

Coronavirus Comms for Primary Care as at 16.03.20


Please consider carefully if your problem is urgent and cannot wait as we are entering an unprecedented period of demand on the whole NHS.

The following actions have been implemented by the North Hampshire Primary Care Team:

• This surgery is now operating on a triage only system.

• The Clinician will contact you remotely by phone or by video consult. They will advise you if and where you need to be seen.

•If you submit any digital image(s) via email as part of an online consultation, or at the request of a Clinician, please note that the image(s) will be securely stored within your electronic clinical notes.  Photographs help in providing clinical care and will not be used for any other purpose without your consent.  If you object to images being stored please express this clearly in your email or advise the Clinician.

• You will no longer be able to pick up prescriptions from your surgery. Please sign up for online services or speak to you pharmacist

With your support we hope to deliver the safest possible service during this turbulent period. We remain committed to the health and well-being of our population and thank you for your support.

Coronavirus Information

• Anyone with a new continuous cough OR fever (>37.8 must self- isolate) for 7 days (this includes children)

• Anyone with these symptoms that is WELL can self- isolate

• Anyone with symptoms that is UNWELL should go to 111 online for advice they must NOT go to the GP. 111 will assess and advise.

Visit for further information about Coronavirus and actions regarding self-isolation


Do you need the NHS in a hurry? For information on choosing the right service for your urgent care, please click here

You can "Register" and "Log" into Patient Access by clicking on the icon below."


The Friends and Family Test

We are now offering patients the opportunity to complete a small patient survey, The Friends and Family Test.

To complete this survey, please click on the "icon" below.


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