Requests for same day appointments will be managed by the Nurse Practitioner.
The Nurse Practitioner's role is to ensure that the patient gets the most appropriate care at the most appropriate time depending on the problem. They can prescribe medicines if necessary. You will need to leave a telephone number where you are available to speak to the nurse practitioner about your concern.
You may be offered advice on how to manage the problem at home, given an appointment with the Nurse Practitioner or another health care professional. You may be offered an appointment that day or in the near future depending upon the medical urgency of the problem.
Please note that all the calls are recorded to protect the patient and surgery staff. Please be assured that your confidentiality will be maintained at all times.