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Noticeboard

If you require a chaperone to attend your appointment, please let the reception team know when booking.

 

New!

Introducing Online Appointments!

 

The Beggarwood Surgery is now offering our patients the choice of booking routine GP appointments online. 

Please note that you will need to register for this service via the links from this website.

 

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment.

 

Complaints, comments and suggestions

We will always be willling to hear if there is any way you think that we can improve our service.  Please find details n the right hand side of this website. 

Non attendance

 All non attendances are carefully recorded.

We often hear from patients that they aren’t able to get an appointment when it suits them. But the lack of appointments is very closely linked to patients who fail to turn up.

Throughout September 2017 52 Doctors appointments and 47 Nurse appointments were missed

We understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. If they do cancel, even at short notice, we are nearly always able to fill that appointment.

Test results

Please contact the surgery to get the results of any test that you have had done between 2.00pm and 5pm.

Routine blood, urine and swab results usually take around 3-5 working days to be processed and reported.   If you need a  test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day.

The results for X-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks.

Your contact details

Can  we contact you in an emergency?  We may to contact you urgently pending the results of blood tests or investigations.  You may need to be admitted as an emergency to hospital. 

Please help us to help you by always notifiying us of your change of address, telephone or mobile number.  If you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful.

Off on your holidays?

Please could you help us to help you by checking you have enough medications before you go away?  We do require 48 hours to process a prescription.   

Your views are important to us

If you or a family member has recently visited our surgery, practice, why not share your experiences on the NHS choices website: 

www.nhs.uk

Sex - worth talking about 

WorthTalkingAboutLogo.jpg  

 

Talking about sex doesn’t have to be as difficult as you think. Whether it’s knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here.

New!

We would like to introduce a Patient Participation Group here at the practice.  Would you like to have a say about the services we provide here at The Beggarwood Surgery?

If you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: PPG Form  

Please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible.  If you do not hear from us in due course then your application request has been unsuccessful.

 

 

 

 

 

 

Practice Based Commissioning


The local Hampshire Primary Care Trust holds the budget for local medical services.  They will ask (or commission) local groups who provide medical services to put forward a plan to provide a specific service.

Practice based commissioning (PBC) is about involving GP practices and other health and primary care professionals in the commissioning of services.  The government feels that practice based commissioning will lead to high quality services for patients in local and convenient settings. 

Hampshire Health is a partnership of local GPs (which is called North Hant's Alliance) with Assura Medical.  Your doctor, by being a part of Hampshire Health, has a business interest in some of the services. 

Your doctor may refer you for a service through Hampshire Health.  This is a new organisation created to provide health care services in our area.  It is particularly focused on providing services in the community which may have previously been carried out at the hospital.   The providers will be a selection of qualified clinicians including Consultants, GPwSis (General Practitioners with Special Interests) and GPs, as well as other professionals allied to medicine and other specialists.

It provides the opportunity for local clinicians working together, with a shared vision of how healthcare can be delivered more effectively and efficiently, to add value for patients.  This will bring services closer to them and with efficient business planning, help to maximise the finances available to Hampshire PCT.

Current services:   3 musculoskeletal clinics in Basingstoke, 
                              Aldershot and Bordon.   

                              Sigmoidoscopy services in Tadley.

Future services:     ENT referrals will be put through Referral Advisory Service
                              (RAS) in August.

                              East Hants Gynaecology service due to start September.

If you have any questions about it, or about Hampshire Health, please do not hesitate to speak to your doctor about them or contact Hampshire Health on http://www.assurahampshirehealth.co.uk/.



 
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