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Noticeboard

If you require a chaperone to attend your appointment, please let the reception team know when booking.

 

New!

Introducing Online Appointments!

 

The Beggarwood Surgery is now offering our patients the choice of booking routine GP appointments online. 

Please note that you will need to register for this service via the links from this website.

 

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment.

 

Complaints, comments and suggestions

We will always be willling to hear if there is any way you think that we can improve our service.  Please find details n the right hand side of this website. 

Non attendance

 All non attendances are carefully recorded.

We often hear from patients that they aren’t able to get an appointment when it suits them. But the lack of appointments is very closely linked to patients who fail to turn up.

Throughout October and Novemeber 2017 101 Doctors appointments and 100 Nurse appointments were missed

We understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. If they do cancel, even at short notice, we are nearly always able to fill that appointment.

Test results

Please contact the surgery to get the results of any test that you have had done between 2.00pm and 5pm.

Routine blood, urine and swab results usually take around 3-5 working days to be processed and reported.   If you need a  test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day.

The results for X-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks.

Your contact details

Can  we contact you in an emergency?  We may to contact you urgently pending the results of blood tests or investigations.  You may need to be admitted as an emergency to hospital. 

Please help us to help you by always notifiying us of your change of address, telephone or mobile number.  If you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful.

Off on your holidays?

Please could you help us to help you by checking you have enough medications before you go away?  We do require 48 hours to process a prescription.   

Your views are important to us

If you or a family member has recently visited our surgery, practice, why not share your experiences on the NHS choices website: 

www.nhs.uk

Sex - worth talking about 

WorthTalkingAboutLogo.jpg  

 

Talking about sex doesn’t have to be as difficult as you think. Whether it’s knowing about your contraceptive choices, explaining STIs, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here.

New!

We would like to introduce a Patient Participation Group here at the practice.  Would you like to have a say about the services we provide here at The Beggarwood Surgery?

If you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: PPG Form  

Please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible.  If you do not hear from us in due course then your application request has been unsuccessful.

 

 

 

 

 

 

Practice Nurses

childconsultThe Practice nurse runs clinics for

  • Diabetes
  • Heart Disease
  • Asthma Monitoring
  • Weight checks
  • Smears
  • Blood pressure checks
  • Flu clinics
  • Baby vaccinations
  • Blood tests
  • Contraception
  • Dressings
  • Various other treatments.

Please let the receptionist know what you are seeing the Practice Nurse for, so that they can ensure that they allocate you enough time for your care to be carried out.

Family Planning & Cervical Smears

Please book via the receptionist, with the doctor or the nurse for either of these services. You need to ensure that you are midway through your cycle at the time of your smear.

Chlamydia Testing

Chlamydia (kla-mid-ee-a) is the most common STI with 1-in-12 young people infected! 

DID YOU KNOW

• Chlamydia is the most common sexually transmitted infection (STI)
• 1 in 10 active under 25 year olds will have Chlamydia without having any signs or symptoms
• 70% of women and 50% of men who have Chlamydia have no symptoms.
• You can have Chlamydia for weeks, months or years without knowing it
• It is easily treated with antibiotics
• If left untreated Chlamydia can lead to infertility in both men and women.

This surgery offers free self testing for the 16-24 age group.  For women this simply means taking a swab test, and men a urine sample.  You can collect a pack from the front reception desk.  If you prefer, a GP or nurse can perform the test for you. 

Alternatively, you can visit the Genito-Urinary Medicine (GUM) clinic for the free test. Details of this clinic can be found on the sexual health Services page.  Various pharmacies in Basingstoke offer this test - details are available via the Getiton website.

All sexual health services are confidential even if you’re under 16.

Midwife

If you want to book an appointment please call during clinic opening times.The surgery has a midwife attached. She is specially trained to care for mother and babies throughout pregnancy, offer advice and run clinics for antenatal monitoring. Please telephone the surgery for further information.

Health Visitor

We do not have a Health Visitor based at our surgery.  If you need to contact a Health Visitor you can contact the Health Visitor team on  01256 376483 for advice regarding a variety of problems relating to the early years, for example:  infant feeding, behavour management, sleep and eating problems.   A message can be left on the answerphone at any time and someone will call you back when they are next available.

Baby clinics in and around Basingstoke  

Community Nurses

Community Nurses visit those who are housebound through illness or disability. The community nurse can advise relatives and friends about caring for the elderly or infirm. There is a message book at the surgery if you need to contact the community nurse which is checked regularly. Please try to phone as early as you can if you need assistance.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website